Q: How do I install The Silencer mount?
A: See the installation video on the product page for that specific product.
Q: The hook came loose. How do I properly tighten?
A: See "Proper Tightening" instructions below. Follow these instructions and it will stay tight forever. Also, see new "Proper Tightening" video here:
Q: How do I prevent lag screw head breakage?
A: Pre-drill with the recommended drill size to the proper depth shown in the instructions. Add a little grease, vegetable oil or some kind of lubricant before screwing into wood.
Q: I bought The Silencer RD 2 Mount by itself to hang my 100lb bag and it works great but I have since received a 150lb bag as a gift. Do I need to reinforce my beams?
A: Yes, our rule of thumb: Regardless of bag weight, for adult use - two joists, for child use - one joist. But remember, children grow to be more powerful. Always err on the side of caution.
Q: I just purchased the RD 2 Steel Support. Do I need to buy more lag screw to mount it or does it come with new lag screws?
A: The RD 2 Steel Support comes with all of the necessary hardware to mount the Silencer RD 2 Mount to the RD 2 Steel Support. You can re-use the lag screws that came with your Silencer RD 2 Mount so make sure you save them.
IF YOU HAVE A QUESTION THAT IS NOT LISTED HERE, PLEASE CONTACT US AND WE ARE HAPPY TO ADD IT TO OUR FAQs PAGE.